Is there a free trial?
Yes. Every plan starts with 7 free days, and no card is needed to start.
Can I switch plans?
Yes, at any time from the billing screen in the web app.
What counts toward usage?
Everything your agent does: messages, calls, browsing and the files it makes. Nothing is billed beyond your plan; when the month’s usage runs out you can add extra usage or move up a plan.
How do I cancel?
From the billing screen in the app. Your plan stays active until the end of the period you paid for.
How do connected social and ad accounts work?
Personal includes one connected social or ad account, Pro includes three and Business includes five. Each one draws on your monthly usage every day it stays connected. Need more? Add connected accounts for $10 a month each.
What is LVLZ?
The first CRM you never have to fill in. You chat on WhatsApp, in your own words. Leads, clients, bookings, follow-ups, and posts are filed. The same record is in the web app.
Do I need to learn an app?
No. There is nothing to install. One WhatsApp message starts it. The web app is there when you want it.
Is my data private?
Your workspace is yours. Passwords and cards sit in an encrypted vault. The model never sees them. Nothing is sent, published, or paid without your approval.
Which languages does it speak?
English, Hebrew, French, German, and Russian, including voice notes.
Can I cancel any time?
Yes. From the billing screen, or by telling the agent. The trial needs no card. Nothing is charged unless you choose a plan. A paid plan runs through the period you paid for.
Can it message clients or spend money on its own?
Only when you ask. A payment, and a first message to someone new, wait for you.
How does monthly usage work?
Each plan comes with one monthly usage that everything your agent does draws from: messages, calls, browsing and files. It covers about 200 messages on Personal, 350 messages on Pro, 1,650 messages on Business, and about 50 during the free trial. A more powerful model you pick in settings uses it faster, and the app shows how much faster. If you run out, your agent tells you and offers extra usage for $10 (about 250 more messages, until your plan renews) or a bigger plan.
How do call minutes work?
Each plan includes call minutes: 10 on Personal, 45 on Pro and 150 on Business, and 3 during the free trial. You can ask your agent to call you and talk instead of texting. Calls also draw from your monthly usage: a minute in the US or Canada uses about as much as 5 messages, and a minute to Israel about 16, since calls there cost more. A single call can last up to 15 minutes. When the included minutes are used, your agent says so and you can keep texting or move to a plan with more.